Refund policy

Hello and welcome to aranmulamirrors.com, an exclusive place to find & buy authentic and traditional Aranmula Mirrors, metal mirrors – the most precious handmade metal mirrors in the world! We thoroughly check the quality of our products, working with the finest and award-winning artisans so that you only receive the best quality product.

Please feel free to contact us for any assistance at (+91) 90740 79660 or mail us at support@aranmulamirrors.com

Shipping

Domestic Shipping (Within India) – We offer FREE normal shipping (Delhivery / India Post / DTDC / Speed n Safe / Professional Courier / Trackon / Maruti) within India.

As each Aranmula Mirror is individually handcrafted by skilled artisans and made to order, production and fulfillment typically require 20–30 days before dispatch.

Once dispatched, normal shipping usually takes:

2–3 business days within Kerala
3–4 business days to neighboring states
5–7 business days to the rest of India

Express Shipping Within India – Some services like DTDC Plus offer express delivery. Such services can be availed by paying the applicable shipping charges.

International Shipping – We offer international shipping through DHL/FedEx across the world. International shipping charges will be additional.

Returns

As each Aranmula Mirror is a handmade, made-to-order product crafted by skilled artisans, orders cannot be cancelled once they have been placed and confirmed. Production of the mirror begins specifically for the customer after the order is received.

You can return any damaged products received during shipping. For this, please record a complete video while opening the parcel and share it with us immediately after delivery by contacting our support team. Any claim without proper proof will not be accepted for return, exchange, or refund.

Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange.

To be eligible for a return:

The item must be unused and in the same condition that you received it.
A parcel opening video is mandatory for any complaint or damage claim.
The item must be returned in its original packaging.

Refund Policy

Once your return is received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, the refund will be processed and a credit will automatically be applied to your original method of payment within a reasonable number of business days.